Technical Support
If you haven't found your answer under Technical Questions in our FAQ, fill out the following technical support form and we will respond to your inquiry within 24 hours (Monday-Friday) or 48 hours (Weekends). Thank you for your assistance.
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  Online/CD: Online CD
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  Date the problem occurred:
  How and where did the problem occur? Please include the lesson, section, or page as well as the step-by-step process that you took before you received the error: *
  What was supposed to happen? Does the problem happen every time you try it, or does it only occur sporadically :
U.S. Office Address:
ActiveChinese, Inc.
One Market Street
Spear Tower, Suite 3600
San Francisco, CA  94105
Tel:  1 (866)-417-4265
Fax: 1 (415) 948-2160

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